This translation is provided for information only. In the event of any discrepancy, the French version shall prevail.
At BerByKa, we attach great importance to the protection of your personal data.
The purpose of this policy is to inform you of how we collect, use and protect your information in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act (loi Informatique et Libertés).
1. Data controller
The party responsible for collecting and processing your data is:
- Name / Company name: BerByKa
- Legal form: SAS
- Contact: contact@berbyka.fr
2. Data collected
We collect only the information necessary to manage your order and to improve our services:
- Surname and first name
- Postal and delivery address
- E-mail address
- Telephone number
- Payment information (handled securely through our service providers – we do not store your bank details)
3. Purposes of collection
Your personal data is used to:
- Process and deliver your orders
- Manage customer relations and after-sales service
- Inform you of our new products, special offers and news (if you have consented to receive our newsletter)
- Improve browsing on our website by means of cookies
4. Data sharing
Your data is never sold to third parties.
It may be transmitted only to:
- Our logistics providers (carriers, delivery services)
- Our secure payment providers (e.g. Stripe, PayPal, etc.)
5. Retention period
- Order-related data is retained for the statutory period required for tax and accounting purposes.
- Marketing data (newsletter) is retained until you withdraw your consent.
6. Your rights
In accordance with the GDPR, you have the following rights:
- Right of access to your data
- Right to rectification and erasure
- Right to object to or restrict processing
- Right to data portability
👉 To exercise your rights, contact us at: contact@berbyka.fr
7. Cookies
Our website uses two types of cookies:
- Necessary cookies (basket, login, language, security): essential for the website to function, they do not require your consent.
- Audience measurement cookies (Google Tag Manager / Google Analytics and Google Ads, Microsoft Clarity): they help us understand how the website is used and measure the effectiveness of our advertising. They are set only with your consent.
On your first visit, a banner allows you to accept or refuse these audience measurement cookies. Your choice is stored for 6 months, after which you will be asked again.
You can change your choice at any time: (also accessible via "Cookie settings" at the bottom of every page).
8. Data security
We implement all necessary technical and organisational measures to protect your information against any loss, misuse, unauthorised access or disclosure.